Introduction
Entriway ("we," "us," or "our") operates the website entriway.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, submit an application for shared housing, or otherwise interact with our services.
By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Site.
Information We Collect
Personal Information You Provide
When you interact with our Site or apply for housing, we may collect the following information:
- Full name
- Email address
- Phone number
- Mailing address and residential history
- Employment and income information
- Date of birth
- Social Security number (for application screening purposes only)
- Emergency contact information
- Any other information you voluntarily provide through an application or inquiry
Information Collected Automatically
When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website or search terms
- Date and time of your visit
- Device type (desktop, mobile, tablet)
How We Use Your Information
We use the information we collect for the following purposes:
- Process applications: To evaluate your application for shared housing, including conducting credit checks, background checks, and verifying employment and rental history.
- Communicate with you: To respond to inquiries, provide information about available homes, send lease-related communications, and notify you of important updates.
- Manage tenancy: To administer lease agreements, process rent payments, coordinate maintenance requests, and manage household services.
- Improve our services: To understand how visitors use our Site, improve our website and offerings, and develop new features.
- Comply with legal obligations: To meet applicable legal, regulatory, and contractual requirements, including fair housing compliance.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Screening services: We share application information with third-party credit reporting and background check services to evaluate applications. These services are bound by their own privacy policies and applicable law.
- Property management platform: We use Buildium as our property management platform. Information you provide through the application portal at entriway.managebuilding.com is processed through Buildium's systems.
- Service providers: We may share limited information with trusted service providers who assist us in operating our Site, conducting our business, or servicing our properties, provided they agree to keep your information confidential.
- Legal requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic.
- Essential cookies: These are necessary for the Site to function properly and cannot be disabled.
- Analytics cookies: We use Google Analytics to collect anonymous data about how visitors use our Site, including pages visited, time on site, and traffic sources. Google Analytics uses cookies to collect this information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Most web browsers allow you to control cookies through their settings. Disabling cookies may affect the functionality of certain parts of our Site.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure, encrypted connections (HTTPS) for all pages on our Site
- Restricted access to personal information on a need-to-know basis
- Use of reputable third-party platforms with their own security measures for application processing and property management
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete personal information.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions (such as information we are required to retain for lease or legal compliance purposes).
- Opt-out of communications: You may opt out of promotional communications at any time by contacting us directly.
To exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we have collected information from a child under 18, please contact us immediately.
Third-Party Links
Our Site may contain links to third-party websites, including our application portal hosted by Buildium (entriway.managebuilding.com). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party site you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:
(469) 833-4189